Contact information

Contact Us

Need help with your order or have a question about Encura products? We’re here to help. 💙

Customer Support

Email: support@encura.in
Response Time: Within 24–48 business hours

Order Help

Please share the details below so we can assist faster:

  • Order ID
  • Registered phone number / email
  • Issue details + photos/video (if damaged/defective)

Business Hours

Monday to Saturday: 10:00 AM – 6:00 PM
Sunday & Public Holidays: Closed

Shipping & Delivery

Standard delivery takes 4–7 business days after dispatch. Remote areas may take slightly longer.
COD is available (where serviceable).

Return & Refund

Returns are accepted within 5 days of delivery (as per our Return & Refund Policy). For return requests, email us with your Order ID and issue details.

support@encura.in

We'd be More than Happy to Help!

ALE VENTURE PVT. LTD.

Contact: +91 8960973078

Address: 11th Floor C-1103, MGI Gharaunda, Raj Nagar Extension Road, Near Gol chakkar Rajnagar Extension Ghaziabad Uttar Pradesh 201017