Privacy Policy

Effective Date: January 1, 2024

This Privacy Policy explains how Encura (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

• Personal Information: Name, shipping address, billing address, email address, phone number, and payment-related details (payments are processed securely by payment gateways).
• Device Information: IP address, browser type, time zone, cookies, and browsing activity on our website.
• Order Information: Items purchased, order value, shipping details, transaction history, and related customer support communications.

How We Use Your Information

• To process and deliver your orders.
• To communicate about order status, support, offers, and updates.
• To improve our website experience, products, and customer service.
• To prevent fraud, abuse, and maintain site security.

Sharing Your Information

We do not sell or rent your personal information. We may share data only with trusted third parties such as payment gateways (for payments), courier/logistics partners (for delivery), and analytics tools (to improve performance).

Cookies

We use cookies to improve browsing experience. You can disable cookies from your browser settings (some features may not work properly).

Data Retention

We retain information only as long as needed for order processing, customer support, and legal compliance.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this page from time to time. Updates will be posted here.

Contact Us

support@encura.in

We'd be More than Happy to Help!

ALE VENTURE PVT. LTD.

Contact: +91 8960973078

Address: 11th Floor C-1103, MGI Gharaunda, Raj Nagar Extension Road, Near Gol chakkar Rajnagar Extension Ghaziabad Uttar Pradesh 201017