Shipping Policy

support@encura.in

We'd be More than Happy to Help!

ALE VENTURE PVT. LTD.

Contact: +91 8960973078

Address: 11th Floor C-1103, MGI Gharaunda, Raj Nagar Extension Road, Near Gol chakkar Rajnagar Extension Ghaziabad Uttar Pradesh 201017

Delivery Timeline

• Processing Time: 1–2 business days (excluding Sundays/public holidays)
• Delivery Time: 4–7 business days across India after dispatch

Courier Partners

We ship via trusted courier partners (availability depends on your pin code).

Shipping Charges

• Free shipping on All Orders
• Orders below this value may have a shipping fee depending on location

Order Tracking

Once shipped, you’ll receive a tracking ID via email/SMS/WhatsApp. You can track through the courier link or our website tracking page.

Delivery Issues

If delivery is delayed/lost, contact support@encura.in and we’ll assist.

Delivery Areas

We deliver to all serviceable pin codes in India. If your area isn’t serviceable, we’ll inform you and process a refund if applicable.

Payment Methods Supported

• Cards, UPI, Net Banking, Wallets
• Cash on Delivery (COD)